All work

AI & Automation

BMS AI Showroom

A guided product journey on a showroom tablet

In development

  • AI
  • Customer Experience
  • Showroom

Overview

An in-development showroom experience for voice and chat product discovery, estimates and cart building.

Project visuals

Composite concept mockup of the BMS AI Showroom tablet journey.
Concept mockup View full size ↗

The Problem

A showroom visitor may need help comparing products and building a useful order while staff remain in control of the session.

The Solution

Developing a tablet journey with voice and chat discovery, product estimates and cart building, account-context verification, staff controls and session privacy.

Project goal

The project aims to make product discovery and order preparation easier in the showroom. Customer outcomes have not been measured.

Let’s make better work happen.

A business problem, a new idea, or a next step in learning. It starts with a conversation.

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